This was my first time getting a couple's massage. The experience was fantastic. The masseuse was very slow and deliberate. The customer service was great. We had a great time. I would definitely recommend.
My fiancé and I came here before our wedding to relax before the big day. The stuff was friendly. The massage was AMAZING, and it really helped my fiancé chill his wedding day jitters. To top it all off they had cupcakes and bubbly for us afterward for our occasion! Highly recommend.
Allow me tell you a story so please read all the way to the end!!
A few months ago, I came to this spa and I had a 90 minute massage and a facial. You walk in and you're instantly in relaxation mode and taken my the beautiful decor. I was given a glass of champagne and it was just lovely. The massage therapist (whom I don't want to name) did both services for me. I work from home and am on my computer so needless to say my neck, shoulders and upper back are always tight. The therapist and I simply did not connect. She wasn't able to understand what my needs were and I had a bad experience with her. I came to this spa looking for relief and sadly I didn't find it.
Being a small business owner myself, I didn't have the heart to ruin the 5 stars that this spa had received. The spa and rooms were absolutely beautiful and they clearly understand what it means for their clients to want to relax all those great reviews. I emailed the owner and told him about my experience. The receptionist set up a time for us to chat and I shared my experience with him. Antonio was absolutely amazing. He listened to me, didn't question anything and was like "don't worry, your next appointment is on me." I thought how nice. He totally gets customer service.
This story gets better. Keep reading =)
I called Antonio last week and said I would love to take him up on the facial and massage. He set it all up for me. I went in over the weekend and had the absolute best facial with Ebony and I had a massage with Masha. They both were AHMAZING! After my massage, I opened my door to leave and Antonio was there with a glass of champagne for me. He was so sweet AND he even gifted me 2 cupcakes from next door (Baked and Wired). I thought wow, so many businesses out there could learn from him about what customer services mean.
If you want to relax, unwind and be treated special, this is the massage spa for you. I'm thankful that Antonio cared enough to make it right for me. I will absolutely be going back to this spa and would happily recommend them to anyone!!!
From the moment I walked in, I was immediately greeted by a friendly face who welcomed me inside. The atmosphere inside is warm and serene. After filling out some paperwork, I was offered some water or tea while I waited for my massage therapist. My therapist Marion was incredible. She checked in with me about any problem areas before we started and went above and beyond to personalize the massage to my liking (I got the deep tissue massage which felt incredible). After the massage I was able to relax in the room and took my time getting dressed. Upon leaving, I met the owner, Antonio, who checked in with me regarding my experience. He was very professional and even brought me a glass of champagne to enjoy before heading out. Couldn't have asked for a better experience!
My friend and I went to Unwind Wellness Center in Georgetown for a "couple massage" as we were jointly spoiling ourselves for our birthdays. I found the center through Yelp so did not know 100% what to expect but was very pleasantly surprised. The interior is beautiful and feels like a luxury spa, but at reasonable prices. The staff were warm and welcoming and the rooms and facilities were amazing. Marco and Tanyaluk were fantastic, they are excellent at their trade, very attentive and really welcoming. Thank you again for this birthday treat. We will be back!