All of our customers enjoy the highest level of service as well as a luxurious, elegant experience.
We’ve created a tranquil environment of beautiful, fresh aromas and sensual lighting that appeals to the senses and calms the mind.
I've gone to see Max 3 times in the last year and he is exceptional. Always asks what's bothering me so he can address it, and I leave feeling relaxed and unwound. Highly recommend the 90 minute signature unwind massage (60 is never quite enough time)! Thank you Max!
This was my first time getting a couple's massage. The experience was fantastic. The masseuse was very slow and deliberate. The customer service was great. We had a great time. I would definitely recommend.
My fiancé and I came here before our wedding to relax before the big day. The stuff was friendly. The massage was AMAZING, and it really helped my fiancé chill his wedding day jitters. To top it all off they had cupcakes and bubbly for us afterward for our occasion! Highly recommend.
First time at Unwind and it was exceptional. My girlfriend and I did the couples massage and we were both very impressed. The customer service was excellent. They offered champagne, different kinds of hot tea, and water. In addition, the staff was polite and they constantly checked on us to make sure we were doing okay. They definitely made us feel welcomed.
As far as the massage, I told them to focus on my mid to upper back and my legs and they performed techniques to really release the tightness in those areas. I walked out feeling amazing and helped with my recovery after a long week at work and at the gym. I have had a few deep tissue massages before. However, I feel like this has been the best one I've had. I would definitely recommend this place.
Never going anywhere else while I'm in the area. Just had my first massage yesterday, and it was a sublime experience. Antonio (the owner) was there to greet me at the door and was extremely welcoming and professional. My massage therapist was Julie, who was very kind and patient as I asked some newbie questions. I had a 60-min 'signature' massage and it was the perfect mixture of soft and medium pressure for my back. She did a fantastic job, especially on my tight upper back area. Room was comfortable and everything was clean. As I went to complete my payment, I mentioned that I originally booked under the early bird special listed online. Antonio didn't believe they were offering that special anymore (outdated ad or something), but still gave me the discount due to the confusion. In thanking him I said this entire experience was a birthday treat to myself, and he got so excited and disappeared in the back to get me "a surprise." While I waited for a couple minutes, the friendly receptionist and I chatted about travel, until Antonio suddenly appeared through the front door with a cupcake in hand. He literally walked over to the nearby cake store to buy me a birthday cupcake. I was floored by the thoughtfulness and care he and his staff take with their customers. Couldn't be happier with my experience and can't wait to go back.
Love this place!! This is NOT Massage Envy or that Red Door mess because Im not a fan of either of those establishments. I love Unwind so much because they catered to my needs with a very professional approach! The whole team was very informative and nice. I enjoyed my detox/seaweed scrub which was invigorating. Also I had the lymphatic drainage massage and that was amazing as well. I will definitely be going back to get pampered again. Oh! Most importantly I lost 3 pounds after my detoxing scrub
This review is long overdue. I have been seeing Ebony for 3 or 4 years now, starting back when she was at M3 massage.
I. love. Ebony.
Ebony is amazing.
She is fast, efficient, and one of the least painful waxers. I was pretty new to waxing and have seen a few other waxers (either because I was desperate because Ebony was booked solid and I had an event or because I moved an hour away) but yet I still drive an hour to see Ebony because they were just not as good as her. One of my friends went to see her as well and can also rant and rave about how amazing Ebony is. Ebony is also great about responding to you- I don't want to be chatted with while I'm exposed and getting waxed, I just want to put my headphones in and try to go to the beach in my mind and she lets me. My friend is much more chatty and they gab the whole time. If you want Ebony to talk to you she will happily do so, you just got to indicate to her that's what you want.
I also saw Ebony a little while ago for my first back facial. Let me tell you, that was a big mistake because now I need to find more money in my monthly pamper/spa budget to get those back facials more often. It was the most relaxed I have ever felt in my life. It was an all around amazing soothing experience and my skin felt SO good afterward.
The facility is also very nice, the entrance/lobby has a comfy couch to wait at and the entire place is clean with dim lighting to keep you relaxed and feels very posh. Having a cupcake store next door is also a big plus for a nice treat after you pamper your skin.
All in all, I highly highly recommend Ebony and will continue to drive an hour into DC so I can see her because I trust no one else like I trust her.
Allow me tell you a story so please read all the way to the end!!
A few months ago, I came to this spa and I had a 90 minute massage and a facial. You walk in and you're instantly in relaxation mode and taken my the beautiful decor. I was given a glass of champagne and it was just lovely. The massage therapist (whom I don't want to name) did both services for me. I work from home and am on my computer so needless to say my neck, shoulders and upper back are always tight. The therapist and I simply did not connect. She wasn't able to understand what my needs were and I had a bad experience with her. I came to this spa looking for relief and sadly I didn't find it.
Being a small business owner myself, I didn't have the heart to ruin the 5 stars that this spa had received. The spa and rooms were absolutely beautiful and they clearly understand what it means for their clients to want to relax all those great reviews. I emailed the owner and told him about my experience. The receptionist set up a time for us to chat and I shared my experience with him. Antonio was absolutely amazing. He listened to me, didn't question anything and was like "don't worry, your next appointment is on me." I thought how nice. He totally gets customer service.
This story gets better. Keep reading =)
I called Antonio last week and said I would love to take him up on the facial and massage. He set it all up for me. I went in over the weekend and had the absolute best facial with Ebony and I had a massage with Masha. They both were AHMAZING! After my massage, I opened my door to leave and Antonio was there with a glass of champagne for me. He was so sweet AND he even gifted me 2 cupcakes from next door (Baked and Wired). I thought wow, so many businesses out there could learn from him about what customer services mean.
If you want to relax, unwind and be treated special, this is the massage spa for you. I'm thankful that Antonio cared enough to make it right for me. I will absolutely be going back to this spa and would happily recommend them to anyone!!!
From the moment I walked in, I was immediately greeted by a friendly face who welcomed me inside. The atmosphere inside is warm and serene. After filling out some paperwork, I was offered some water or tea while I waited for my massage therapist. My therapist Marion was incredible. She checked in with me about any problem areas before we started and went above and beyond to personalize the massage to my liking (I got the deep tissue massage which felt incredible). After the massage I was able to relax in the room and took my time getting dressed. Upon leaving, I met the owner, Antonio, who checked in with me regarding my experience. He was very professional and even brought me a glass of champagne to enjoy before heading out. Couldn't have asked for a better experience!
My friend and I went to Unwind Wellness Center in Georgetown for a "couple massage" as we were jointly spoiling ourselves for our birthdays. I found the center through Yelp so did not know 100% what to expect but was very pleasantly surprised. The interior is beautiful and feels like a luxury spa, but at reasonable prices. The staff were warm and welcoming and the rooms and facilities were amazing. Marco and Tanyaluk were fantastic, they are excellent at their trade, very attentive and really welcoming. Thank you again for this birthday treat. We will be back!
We had a fantastic experience here, and it lived up to everything I had heard about and was hoping for! Antonio went above and beyond to make our first visit special; for my boyfriend's birthday, his staff bought a cupcake and we were served champagne (with a bottle to take home) when we arrived. The massages themselves were great and I liked that the masseuses regularly checked in about pressure, etc. Overall, the building and decor is beautiful and what you would hope for in a Georgetown location. Thank you for a lovely Saturday!
Only warning - parking can be a little difficult, so get there early.