All of our customers enjoy the highest level of service as well as a luxurious, elegant experience.
We’ve created a tranquil environment of beautiful, fresh aromas and sensual lighting that appeals to the senses and calms the mind.
It was such a pleasant experience at unwind. I had a terrible backache during my trip to DC and had to find someone to get a massage. Found this place and called, the person who answered the phone was so helpful, she told me about the street address which had a different entrance address to save me a lot of agony to try to find the place as an out of town visitor, and when I arrived, She was so welcoming and I was unwinding already!
The massage therapist Paulo's technique and calming demeanor relaxed me and I was able to walk out comfortably after one hour. My back pain was relieved by 90%!
I will definitely come back to this pleasant place.
Delightful experience at unwind wellness center. Full hour of massage with great staff members. I had no problem or difficulty setting up my appointment to the time window of my preference - busy life, less time to care for myself, so it was important that they understood my time needs, and they did. It is also, above it all, very convenient to be able to tip on my card, instead of having to carry cash.
I haven't even been in for my appointment yet, but their customer service thus far has been kind and helpful. When scheduling my appointment online, I accidentally scheduled it for the next day instead of in 2 weeks. I am out of town, so I obviously did not show up for the appointment and so, following their fair cancellation policy, I was charged. I called Unwind and explained what happened, and they refunded me (which they did not have to do), and they also helped me to reschedule the appointment for the correct date. All of this took place via phone and email and was one of the best customer service experiences I have had in any field!
Me and my girlfriend are visiting from the UK and booked a couples massage here for Valentine's Day after reading some great reviews. What an amazing experience it was, calming, relaxing and professional. We have had many massages back in Europe and this was by far one of the best places we've been to. The couples massage room is a wonderful space and we were made to feel very welcome from the minute we walked in and met our therapists, they individualised the treatments to our needs and worked out the tensions held in our upper backs. They ask what pressure we would like and got it spot on, I asked for strong and I wasn't disappointed. The knowledge of anatomy and physiology was second to none and we both came away feeling refreshed and relaxed. Even received a free glass of champagne before leaving! If you're visiting D.C. or live here, definitely visit, you won't be disappointed!
Very professional and friendly environment. The staff were able to squeeze my wife and I into their schedule with a last minute reservation and did everything to ensure all our needs were met. They provided us water, mints and chocolate samples. The massage left me feeling refreshed and like I had a whole new body! 5 stars!!!
My boyfriend and I thoroughly enjoyed our couples massage here at Unwind Adams Morgan! Paul did an amazing job caring for me with the proper amount pressure and being mindful of my 14 week old baby bump. I was so relaxed, I'm pretty sure I started drooling at some point and didn't even bother to get it. My boyfriend was snoring a bit so it's safe to say he enjoyed his massage as well. I really appreciate Paul's strong gentleness on my focus areas; neck, shoulders and feet. The small parlor is well cleaned and smells great! And the Receptionist was extremely welcoming! I will be back to book with Paul again for sure.
Antonio and the staff of Unwind Georgetown are simply wonderful. I started relaxing the minute I walked in. I had fantastic massage with Tanya...so relaxing that I fell asleep! Something I've never done during a massage. The building is very warm and inviting. I will absolutely be back!
Just magical. Got a couple's massage for my husband as a gift. It was his first massage ever and Marco did a fantastic job. They even offered us a glass of champagne after the massage to celebrate his birthday. It's the small touches that made it special. The facility was feminine and clean. They didn't rush us, it was a top notch experience. We will be back!
I visited Diana for a Brazilian wax and she was so great! She taught me about the process and was even willing to research a waxing specialist for me to see in my hometown. Will definitely be back! Also, the least painful wax I have ever gotten.
Always phenomenal and professional service. I received a deep tissue massage today from Louis. He was very skilled and attentive, making sure I was fine throughout the hour session. My shoulder and neck feel so much better too. Over the last year I have gone to Irena and Marco too for massages, and both were fantastic masseuses!
If you serious about taking your skin to the next level, you must see Yelena! She truly cares about the health of your skin, not just its appearance. She takes her profession seriously and will walk you step by step on what is necessary to transform your skin and obtain the results you desire to achieve. (I.e. skincare routine, nutrition, etc.). It has been a pleasure working with Yelena so far. She is healer and hands down the best esthetician in DC. Make an appointment with her when your in the area. Your skin will thank you immensely!