All of our customers enjoy the highest level of service as well as a luxurious, elegant experience.
We’ve created a tranquil environment of beautiful, fresh aromas and sensual lighting that appeals to the senses and calms the mind.
It was such a pleasant experience at unwind. I had a terrible backache during my trip to DC and had to find someone to get a massage. Found this place and called, the person who answered the phone was so helpful, she told me about the street address which had a different entrance address to save me a lot of agony to try to find the place as an out of town visitor, and when I arrived, She was so welcoming and I was unwinding already!
The massage therapist Paulo's technique and calming demeanor relaxed me and I was able to walk out comfortably after one hour. My back pain was relieved by 90%!
I will definitely come back to this pleasant place.
Delightful experience at unwind wellness center. Full hour of massage with great staff members. I had no problem or difficulty setting up my appointment to the time window of my preference - busy life, less time to care for myself, so it was important that they understood my time needs, and they did. It is also, above it all, very convenient to be able to tip on my card, instead of having to carry cash.
My fiancé and I came here before our wedding to relax before the big day. The stuff was friendly. The massage was AMAZING, and it really helped my fiancé chill his wedding day jitters. To top it all off they had cupcakes and bubbly for us afterward for our occasion! Highly recommend.
First time at Unwind and it was exceptional. My girlfriend and I did the couples massage and we were both very impressed. The customer service was excellent. They offered champagne, different kinds of hot tea, and water. In addition, the staff was polite and they constantly checked on us to make sure we were doing okay. They definitely made us feel welcomed.
As far as the massage, I told them to focus on my mid to upper back and my legs and they performed techniques to really release the tightness in those areas. I walked out feeling amazing and helped with my recovery after a long week at work and at the gym. I have had a few deep tissue massages before. However, I feel like this has been the best one I've had. I would definitely recommend this place.
I've never gotten a massage before and saw good reviews on Unwind Wellness Center, so I figured I'd give it a shot. I purchased a 30 minute Unwind Signature Massage and thoroughly enjoyed the massage. The front desk worker was kind and prompt, and the facilities were clean. My masseuse was responsive when I told her the massage was too hard and very kindly avoided areas where I was ticklish. I'd definitely come back and recommend the location to my friends!
I came here one evening as a walk in - I recently injured my ankle and being unable to exercise for a few weeks, I've felt more tense than usual. I hadn't been to this spa before, so I figured I would try it out. The inside is really pretty, with great decor, and the lady at the front desk was super friendly and helpful. They fortunately had immediate availability and I was able to see a massage therapist quickly. I went with the 1-hour signature massage, which was described as mixture of deep-tissue and Swedish. My therapist, Daniel, was super attentive to what I was looking for and made sure to be extra careful working the areas around my ankle since it was in a wrap and couldn't be massaged. He was response to how much pressure I was comfortable with - I like a lot of pressure - but backed off when it was too much. The massage was excellent, and the experience overall was really great. I felt so good when I left and somehow even better the next day. I definitely plan to return to the spa, and though I'm sure the other therapists are good, I'll probably request Daniel again!
I visited Diana for a Brazilian wax and she was so great! She taught me about the process and was even willing to research a waxing specialist for me to see in my hometown. Will definitely be back! Also, the least painful wax I have ever gotten.
Always phenomenal and professional service. I received a deep tissue massage today from Louis. He was very skilled and attentive, making sure I was fine throughout the hour session. My shoulder and neck feel so much better too. Over the last year I have gone to Irena and Marco too for massages, and both were fantastic masseuses!
Allow me tell you a story so please read all the way to the end!!
A few months ago, I came to this spa and I had a 90 minute massage and a facial. You walk in and you're instantly in relaxation mode and taken my the beautiful decor. I was given a glass of champagne and it was just lovely. The massage therapist (whom I don't want to name) did both services for me. I work from home and am on my computer so needless to say my neck, shoulders and upper back are always tight. The therapist and I simply did not connect. She wasn't able to understand what my needs were and I had a bad experience with her. I came to this spa looking for relief and sadly I didn't find it.
Being a small business owner myself, I didn't have the heart to ruin the 5 stars that this spa had received. The spa and rooms were absolutely beautiful and they clearly understand what it means for their clients to want to relax all those great reviews. I emailed the owner and told him about my experience. The receptionist set up a time for us to chat and I shared my experience with him. Antonio was absolutely amazing. He listened to me, didn't question anything and was like "don't worry, your next appointment is on me." I thought how nice. He totally gets customer service.
This story gets better. Keep reading =)
I called Antonio last week and said I would love to take him up on the facial and massage. He set it all up for me. I went in over the weekend and had the absolute best facial with Ebony and I had a massage with Masha. They both were AHMAZING! After my massage, I opened my door to leave and Antonio was there with a glass of champagne for me. He was so sweet AND he even gifted me 2 cupcakes from next door (Baked and Wired). I thought wow, so many businesses out there could learn from him about what customer services mean.
If you want to relax, unwind and be treated special, this is the massage spa for you. I'm thankful that Antonio cared enough to make it right for me. I will absolutely be going back to this spa and would happily recommend them to anyone!!!
We had a fantastic experience here, and it lived up to everything I had heard about and was hoping for! Antonio went above and beyond to make our first visit special; for my boyfriend's birthday, his staff bought a cupcake and we were served champagne (with a bottle to take home) when we arrived. The massages themselves were great and I liked that the masseuses regularly checked in about pressure, etc. Overall, the building and decor is beautiful and what you would hope for in a Georgetown location. Thank you for a lovely Saturday!
Only warning - parking can be a little difficult, so get there early.