All of our customers enjoy the highest level of service as well as a luxurious, elegant experience.
We’ve created a tranquil environment of beautiful, fresh aromas and sensual lighting that appeals to the senses and calms the mind.
I wanted to recommend Unwind to anyone who is sore or just needs to relax with a massage. I went there for a couples massage and was welcomed by Alexa at the front desk - excellent customer service and she was willing to help with anything we needed.
Paulo and Guacira took care of the service and I don't think we could've left any happier. They're professionals but funny and caring at the same time. My boyfriend was really sore and by only touching his feet, Guacira knew which area he was in most pain. We both plan on coming back since customer service and professionals there are amazing!
And thanks for Antonio who went above and beyond to ensure we felt appreciated and satisfied with the service.
My boyfriend and I wanted to do a couple's massage and after many yelp searches and googling, I came across Unwind in Adams Morgan. Very easy on-line booking and ample time options to accommodate busy schedules. Great experience from the moment you walk in, low lighting, very serene. There was little or no check-in or waiting time. We were brought to the massage room immediately which was very well done, spacious and peaceful. Absolutely loved the décor and aesthetic. The therapist asked what areas needed focus and immediately she targets those muscle groups and follows my requests with confidence and consideration. It was a very relaxing and needed massage, a wonderful and very professional experience. Definitely looking forward in going again!
Great spot. I've been coming here for several years and have gotten a consistently solid massage - therapists are responsive to feedback during the session, customer service is exceptional (the owner Antonio is a gem), and their hours are extensive - open every single day until 10pm - rare even in a city. Highly recommended.
I received a 90 minute deep tissue massage from Max and it was exactly what I wanted. I carry a lot of tension in my shoulders and my neck so I asked Max to focus on these areas and he did a great job. I usually have to ask the masseuse to apply more pressure, but Max has very strong hands and was able to provide the "hurts so good" feeling I prefer in my massages.
I don't care for lower body massages and I let Max know. He did do some lower body massages, which I think was appropriate to make the massage a total body experience. But he did as I asked and really focused on my shoulders and my neck.
I felt comfortable and Max was very respectful of my privacy- moving and rearranging the sheet to make sure I was never exposed. I'd definitely come back and recommend Max to anyone who's looking for a strong masseuse who can really loosen up tight muscles and knots.
I was in town visiting and desperately needed a massage. I found Unwind on Yelp and made an appointment. Shortly after I arrived they told me my therapist was unable to come in and they asked if I would mind another therapist. At first I was mildly perturbed because the massage was not starting on time. About ten minutes later Daniel arrived and we preceded with the massage. He was extremely professional and apologetic that I had to wait. He explained they called him from home to come give my massage. The massage was amazing and it made me completely forget the late start. He is very talented and attentive. I highly recommend him.
As I checked out, I truly had forgotten about the delay and the change of therapists. The lady at the counter, who was very apologetic and helpful told me she discounted my rate because of the change in therapist and the delay. I thanked her and left.
My experience was amazing and I planned on writing a good review. About ten minutes after leaving I received a phone call from the lady at the front counter. She again apologized for the inconvenience. She said she told her boss and he was unhappy with the discount and wanted her to give me a bigger discount.
I applaud the customer service and professionalism of the spa. You have an amazing location, incredible therapists, and you nail customer service.
I've never gotten a massage before and saw good reviews on Unwind Wellness Center, so I figured I'd give it a shot. I purchased a 30 minute Unwind Signature Massage and thoroughly enjoyed the massage. The front desk worker was kind and prompt, and the facilities were clean. My masseuse was responsive when I told her the massage was too hard and very kindly avoided areas where I was ticklish. I'd definitely come back and recommend the location to my friends!
Beautiful and relaxing spa in the heart of Georgetown. I've tried a few different masseuses and by far Jewel has been the best! She is really consistent with the quality of massage, listens to your needs (places to focus on, problems areas etc), and is incredibly professional. I've only had massages here and can't wait to try more services.
From the decor, service and location, to the friendly staff and reasonable prices, this is your place! I especially recommend their massage therapist Georgi - he's the best. If you're like me and have struggled with chronic back pain, go to Georgi at unwind!
I have been going to Yelena for deep tissue massages for a few months now, and I can't recommend her enough! I have chronic lower back pain and carry a lot of tension in my back, so I was in pretty bad shape when I first started. Yelena is very knowledgeable about muscles and nerves, tailors each massage to my specific needs, and genuinely cares about my wellbeing. She is professional but also provides personal touches - I tried hot stones once and loved them, so now she keeps them on hand for every massage! I leave every massage relaxed and rejuvenated, and I look forward to seeing Yelena every time. If you need deep tissue work or facials, she is definitely the person to go to - and ask about the neuromuscular massage that she is now offering!
The spa itself is a great experience. The staff at the front desk are always friendly and welcoming, there is a wide selection of teas to enjoy before or after your treatment, and they always provide water and chocolates on the way out. I love the music, which is soothing but not distracting, and the entire space is clean, warm, and very inviting. The prices are reasonable for Georgetown, and they offer packages for a number of treatments. I highly recommend Unwind, and especially Yelena!
I cannot wait to come back!! I am always unsure about trying out new spas, but this did not disappoint, it was perfectly clean, relaxing, and professional. My boyfriend and I booked a couple massages for Valentine's Day and had a great experience. We were greeted by a very friendly woman at the front desk who offered us water or tea. We waited on a very comfortable couch in the waiting area before being led into our room, it was beautifully decorated with a chandelier and artwork and dark drapes. The bed and linens were extremely soft and the heated bed was an awesome touch. Our masseuses were awesome - I could tell they definitely helped get the knots out of my back, i even fell asleep toward the end it was so relaxing!!
After the massage was over, we were offered water and chocolates to take with us which I thought was very nice. I will absolutely recommend this spa to others. I can't wait to book my next treatment!
Unwind Wellness is phenomenal. The quiet atmosphere, combined with friendly and professional staff make it a phenomenal option for all. My girlfriend and I have gotten two couples massages here and on both occasions we left feeling refreshed and relaxed. If you are looking for a massage, don't look anywhere else.